Return Policy

We strive to ensure the highest quality in every piece we deliver. While we do not accept returns, exchanges, or order cancellations based on customer preference or personal circumstances, we are committed to addressing any issues related to product defects, shipping damage, or order errors.

If your item arrives damaged, defective, or incorrect, please contact us at 

info＠tamikojewellery.com within 5 days of delivery (including the delivery date).

To help us assist you quickly, please include the following information in your message, along with clear photos of the item:

• Your full name
• Contact details (email and phone number)
• Name of the purchased item
• Date of purchase
• Reason for return (e.g., damage or incorrect item)

If the issue is confirmed, we will arrange a free return pickup using an international courier and issue a refund within 3 business days after the returned item is received and inspected.

Return instructions and pickup arrangements will be provided via email. Please wait for our guidance before sending any items back.